Returns & Exchanges

At KM Tools, we stand behind the quality of our home improvement products and offer a 30-day return policy to ensure you have the right equipment for your projects. If you are not completely satisfied with your purchase, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to enter your order number and zip code to start the return process.

• 2.
  Print Return Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.

• 3.
  Package Your Tools

  Securely pack the items in their original, unopened packaging to ensure they are protected from damage during transit.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.